Frequently asked questions
Buying and selling online businesses on StartExus, explained plainly.
General
What is StartExus?+
StartExus is a marketplace for buying and selling online businesses, focused on deals from $5k–$250k. Every listing is reviewed by a person before it goes live, and sales close through Escrow.com.
How does StartExus work?+
Sellers submit a listing with their numbers and proof. We review it, then publish it. Buyers browse, message sellers, sign NDAs where required, share documents in a private deal room and make offers. When both sides agree, the buyer pays into Escrow.com, the business is transferred, and the seller is paid.
What types of businesses can I buy or sell?+
SaaS products, eCommerce and Amazon FBA stores, content and affiliate sites, mobile apps, service businesses, marketplaces and premium domains.
Is StartExus free to use?+
Yes for buyers: browsing, messaging and making offers are free. Sellers list free and pay a 5% success fee (minimum $500) only when the business sells.
For Buyers
How do I find businesses to buy?+
Browse by category, price, revenue, traffic and workload, and save searches to get an email when a matching business is listed.
How do you check that a listing is legitimate?+
Before a listing goes live we check the seller’s identity and the business: that they control the site or app, and that revenue and traffic claims match the proof they provide (payment processor reports, analytics access or screenshots we can verify). Always do your own due diligence too; our review reduces risk but does not replace it.
Can I negotiate the price?+
Yes. You can message the seller, ask questions, request documents and make an offer below the asking price or with different terms, such as part of the price paid later.
What happens after my offer is accepted?+
A deal room opens where you both track documents, calls and the transfer checklist. You pay into Escrow.com; the seller transfers the domain, code, accounts and other assets; you confirm; then escrow pays the seller.
For Sellers
How do I list my business?+
Click “Sell your business” and complete the five short steps. It takes about 15 minutes. You can save a draft and add screenshots from your dashboard.
What should I have ready?+
Twelve months of revenue and profit figures, traffic numbers, a list of what is included in the sale, and proof such as payment processor exports or analytics access. Better proof means faster review and more buyer trust.
How long does review take?+
Usually one to two business days. If something is missing we email you with exactly what we need.
What fees does StartExus charge?+
Listing is free. When your business sells, you pay a 5% success fee with a $500 minimum. There are no monthly or upfront fees. Escrow.com charges its own fee for holding the money, split 50/50 between buyer and seller unless agreed otherwise.
Can I sell confidentially?+
Yes. You can hide the business name and URL and require buyers to sign an NDA before they see the details.
Payments & Safety
How does payment work?+
All sales close through Escrow.com, a licensed escrow company. The buyer’s money is held until the transfer is complete and the buyer confirms it, so neither side has to trust the other with the money.
What if something goes wrong?+
Tell us at info@startexus.com. Because funds sit in escrow until the buyer confirms the transfer, disputes are handled before any money is released, under Escrow.com’s dispute process.
Should I ever pay a seller directly?+
No. Never send money outside escrow, and report anyone who asks you to. Off-platform payments are not protected.
Still have a question?
A person reads every message and usually replies within one business day.